Nectar Terms & Conditions
Explore Nectar

1. Terms & conditions that apply to collecting Nectar points with BOC

1. These terms and conditions apply to you collecting Nectar points with BOC. By collecting Nectar points with BOC, you agree to these terms and conditions.

2. BOC may in its absolute discretion decide at any time to change these terms and conditions, including making changes to how you collect Nectar points with BOC. If these terms and conditions are amended, the new version shall be shown on BOC's www.boconline.co.uk/nectar. If you continue to collect Nectar points with BOC after any changes have been made to these terms and conditions, you understand that you agree to such new terms and conditions.

3. Please visit Nectar's website for Nectar's business collector rules, which shall also apply to the collection and redemption of Nectar points.

4. Nectar points have no cash value and no cash alternative will be given for any Nectar points.

5. To collect Nectar points from BOC, ask your cashier in-store or BOC’s customer service centre (telephone 0800 111 333) to align your Nectar or Nectar Business card number to your BOC account.

6. You must be the business owner / manager or have the permission of the business owner / manager to collect Nectar points with BOC.

7. You must provide BOC with the information required to be able to align your Nectar or Nectar Business card to your BOC account(s). BOC accepts no responsibility if the information you have provided is incomplete or inaccurate and BOC may not allocate Nectar points to you as a result or allow you to collect with BOC.

8. In order for you to collect Nectar points with BOC you must comply with these terms and conditions (as updated from time to time).

9. Major (defined as key and managed) customers, Sureserve customers and Healthcare customers are not eligible to collect points on any purchase from BOC.

10. BOC may, in its absolute discretion, refuse to issue you Nectar points if: a) Any payment is overdue in respect of your BOC account(s);
b) You have not complied with these terms and conditions;
c) You are in breach of BOC’s general terms and conditions of supply;
d) In BOC’s reasonable opinion, you are abusing the option to earn Nectar points with BOC;
e) You are found to be in breach of Nectar’s terms and conditions;
f) You do not have the permission of the business owner / manager to collect Nectar points with BOC.

11. If in its absolute discretion BOC deems it reasonably necessary, BOC may:
a) Refuse to link your BOC account(s) with your Nectar account;
b) Cancel the link between your BOC account(s) and your Nectar account; or
c) Refuse to allocate Nectar points to you.

12. BOC shall allocate Nectar points on the purchase of Qualifying Products from the following:
a) BOC's Customer Service Centre on 0800 111 333;
b) BOC’s nationwide network of retail 'Gas & Gear' stores; and
c) Via BOConlineshop.co.uk

13. BOC shall not allocate Nectar points on purchases of Qualifying Products with BOC's network of agents.

14. BOC shall allocate Nectar points on the purchase of the following Qualifying Products:
a) All compressed industrial gases;
b) Industrial hard goods (for instance welding equipment, gas regulators, consumables, safety products, cryogenic equipment and other tools associated with the use of Industrial and Refrigerant Gases);
c) Industrial dry ice;
d) Balloon gas; and
e) BOC branded refrigerant gases

15. The following products / spend are not Qualifying Products and are not eligible for Nectar points:
a) Hospitality gases;
b) Medical gases and homecare oxygen services and equipment;
c) Bulk and tonnage gases;
d) Cryospeed gases, vessels and DryStore;
e) Speciality gases which includes but it is not limited to scientific gases, calibration gases, packaged chemicals, ultra high purity (UHP) gases and special mixtures;
f) All helium gases (other than balloon gas);
g) Any gas supplied as a utility by way of mains grid or network connected directly to retail or business customers;
h) Rental charges / transaction charges / management fees / facility fees; and
i) Any payment for services carried out by BOC.

16. Two Nectar points shall be allocated for every £1 spent on Qualifying Products (excluding VAT). BOC may amend the amount of Nectar points allocated to Qualifying Products from time to time.

17. Nectar points shall be allocated to your Nectar account within 28 days of payment of an invoice.

BOC may offer promotions where Nectar points may be awarded for additional products, services or activities or where Nectar Points may be awarded at an increased rate (e.g. double point promotions). Details of such promotions can be found at www.BOConline.co.uk/nectar.

18. If you think that there has been a mistake in the number of Nectar points that BOC has allocated to you, you should notify BOC as soon as possible by phoning 0800 111 333. If BOC decides that a mistake has occurred, BOC will arrange for the mistake to be corrected. BOC's decision in the matter will be final.

19. If you want to cancel your participation and cease collecting Nectar points with BOC, please contact us on 0800 111 333. Please visit Nectars website for Nectar’s business collector rules www.nectar-business.com, which shall also apply to the collection and redemption of Nectar points.

20. BOC may immediately suspend or cancel your ability to collect Nectar points with BOC and/or withdraw or cancel any Nectar points allocated to you if:
a) You are not complying with these terms and conditions or the Nectar rules or you are abusing the Nectar scheme;
b) You are no longer eligible to collect and redeem Nectar points with BOC;
c) You supply false or misleading information to BOC or to Nectar;
d. You are abusive or offensive to any member of BOC staff; or
e. You no longer have an active Nectar account.

21. In the event that BOC suspends your ability to collect Nectar points with BOC, you will not be entitled to collect Nectar points with BOC for the duration of that suspension. You will be able to continue collecting points with other Nectar partners, subject to the Nectar Business collector rules and Nectar partner terms and conditions.

22. BOC reserves the right immediately to suspend or cease to issue Nectar points and/or to no longer offer the ability to collect Nectar points with BOC if it becomes unlawful for BOC to do so, if Nectar is suspended or terminated, if BOC’s right to issue Nectar points is suspended or terminated for any reason or if Nectar ceases to trade.

23. BOC's only responsibilities to you in relation to Nectar are set out in these terms and conditions. BOC will only be liable to you if you suffer a loss because we have not complied with these terms and conditions. If BOC has not complied, BOC’s liability shall be limited to crediting to you any Nectar points which should have been credited to you but were not or which have been wrongly deducted from you. BOC does not accept any further obligations or liability to you unless we are required by law to do so.

24. These terms and conditions will prevail in the event of any conflict or inconsistency with any other terms or communications, including advertising or promotional materials.

25. These terms and conditions and any non-contractual matters arising in relation to them are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the English courts.

26. Please visit www.BOConline.co.uk/nectar for Nectar FAQs.