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Help & support

For your convenience, many popular queries have already been answered here. Use the left hand navigation to explore other FAQs. If you still can't find what you are looking for, speak to us on our Live Chat

Frequently asked questions

Find the answers to the most frequently asked questions about using the BOC shop.

Email us

Email the BOC customer service centre directly using the contact enquiry form.

Find your local store

An extensive network of stores where you can collect your gas or products.


All you need to know about delivery options, the costs, to the status of your order.

Downloading Documents

All about your account document details from accessing POD's to obtaining certificate copies.

Contact telephone numbers

Find all the relevant telephone numbers you may need.

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